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Password Reset

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  2. Click on the Forgot Password link that appears below the login fields. Click on the Login button at the top right of the Tube8.
  3. Enter your email address. Click on the Send Me My Password button.
  4. Check your email inbox for your temporary password.
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  6. Click on the Settings link in the top-right of the page.
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  8. Click on Change Password.

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  2. Click the Settings link in the top-right of the page.
  3. Click on the Cancel My Account link.
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  5. If you would like your videos removed, please follow the steps to Delete My Video.

Delete my Uploaded Video

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  2. Click on your Profile name in the top right hand corner.
  3. Scroll down to the grey sub header Video Submitted By Me, your videos can be deleted by clicking Delete in the top right hand corner of the video thumbnail.
  4. You will be prompted to confirm the deletion.

Delete my Favorites

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  2. Click on your Profile name in the top right hand corner.
  3. Select the 6th tab Favorites to gain access to a video manager that enables you to drag videos into the Delete button on the left hand side.

Blank screen during stream

Ensure you have the most up-to-date version of Adobe Flash Player installed, then clear your browser's cache and cookies, restart, and try again. If that does not work, please clear Adobe Flash Player's cache by following the below steps:

  1. Go to http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
  2. Under Website Storage Settings at the top of the page, scroll through the list of Visited Websites until you find cdn1.static.tube8.phncdn.com
  3. Select cdn1.static.tube8.phncdn.com from the list and click the Delete Website button.
  4. Restart your web browser, open Tube8, and videos should play as normal.

If you are unable to follow the steps above, please search Google for instructions on how to clear Flash Player's cache for your specific browser.

If you continue to experience difficulties after performing the above steps, uninstall and reinstall Adobe Flash Player entirely. If you are unsure as to how to do this, please search Google or Adobe for instructions.

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